**Scoopi Doo Return Policy**
At Scoopi, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we offer a hassle-free return policy within 30 days of the purchase date.
**Returns:** - Items must be returned within 30 days from the date of delivery. - Products should be in their original condition, unused, and with all tags and packaging intact. - For hygiene reasons, certain items may not be eligible for return unless they are defective or damaged.
**How to Initiate a Return:**
1. Contact our customer service team at [email address or phone number] to request a return authorization.
2. Once your return is approved, you will receive instructions on how to send the item back to us.
**Refunds:** - Refunds will be processed within 7-10 business days after we receive the returned item. - The refund will be issued to the original payment method used at the time of purchase. - Shipping charges are non-refundable unless the return is due to a mistake on our part or a defective item.
**Exchanges:** - We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.
**Damaged or Defective Items:** - If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will assist you in resolving the issue promptly. Thank you for shopping with Scoopi! Your satisfaction is our priority. If you have any questions about our return policy, please don't hesitate to contact our customer support team.